FAQs

Are your products carried in any other stores?

Currently we are online only.

 

How long does shipping take?

Orders currently ship next business day from purchase and arrival between 2-5 business days, only available for the United State. Estimate arrival of Canada and Europe between 1-2 weeks, Oceania between 1-3 weeks, rest of the world within 1 month. Note: During sale and holiday periods, delivery may take longer than the estimated time frames above.

 

What is your return policy?

We can issue a full refund within 60 business days of purchase. If you would like to make an exchange, please send us an email and our sales staff will assist you.

 

What is the fit of your clothing?

Most of our clothing fits true to size.

size 3-6 Months (66) Pants length:60cm Hip:58cm
size 6-12 Months (73) Pants length:62cm Hip:60cm
size 12-18Months (80) Pants length:65cm Hip:62cm
size 18-24Months (90) Pants length:68cm Hip:64cm
size 2-3 Years (100) Pants length:72cm Hip:68cm
size 3-4 Years (110) Pants length:75cm Hip:70cm

  

Do you do custom orders?

We do not.

 

How can I carry Kidscool products in my store?

Please contact our sales team - lrqakilies@gmail.com or service@kidscoolspace.com. Get more details and best prices.