FAQs

Are your products carried in any other stores?

Currently we are online only.

 

How long does shipping take?

Orders currently ship next business day from purchase and arrival between 2-5 business days, only available for the United State. Estimate arrival of Canada and Europe between 1-2 weeks, Oceania between 1-3 weeks, rest of the world within 1 month. Note: During sale and holiday periods, delivery may take longer than the estimated time frames above.

 

What is your return policy?

We can issue a full refund within 60 business days of purchase. If you would like to make an exchange, please send us an email: kidscooloffice@gmail.com and our sales staff will assist you.

 

What is the fit of your clothing?

Most of our clothing fits true to size.

size 3-6 Months (66) Pants length:60cm Hip:58cm
size 6-12 Months (73) Pants length:62cm Hip:60cm
size 12-18Months (80) Pants length:65cm Hip:62cm
size 18-24Months (90) Pants length:68cm Hip:64cm
size 2-3 Years (100) Pants length:72cm Hip:68cm
size 3-4 Years (110) Pants length:75cm Hip:70cm

  

Do you do custom orders?

We do not.

 

How can I carry Kidscool products in my store?

Please contact our sales team - lrqakilies@gmail.com or service@kidscoolspace.com. Get more details and best prices.